Office Procedures and Customer Service Group Work

Date posted: April 14, 2022

By: Panida, OLS Student

OLS 3rd year students in the Office Procedures and Customer Service class kicked week 1 off with learning about why exceptional customer service is so important and necessary for a business to succeed.  

Students divided into groups and brainstormed:

  1. What is customer service? 
  2. What they think is important for good customer service? 
  3. Why it is important to make a good first impression with a customer?
  4. Consequences of making a bad first impression.
Three OLS students brainstorm ideas for a group project
Four OLS students inside wearing masks
Two OLS students brainstorm ideas for a group project
Four OLS students brainstorm ideas for a group project

Occupational & Life Skills (OLS) Bellevue College is an associate degree program for adults with learning disabilities.

Office Procedures and Customer Service is one of the many courses our students take to obtain their degree. More information about our curriculum is available on our website. To learn more about our program register for an upcoming Information Session.

Last Updated May 17, 2022