What’s happening?
BC staff were invited to activate their accounts today as the first phase of our staggered approach to the ctcLink transition.
On Friday, Nov. 12, faculty will receive an email with instructions for activating account, login information, and where to find support if needed. Students will gain access on Wednesday, Nov. 17.
In case you missed it: Those who activated accounts in test environments prior to ctcLink go-live must reactivate.
Don’t wait! If you wait to activate right before you need to do a time-sensitive activity (e.g., requesting leave or submitting grades), you will not have any buffer to handle challenges that may arise. In-person and virtual ctcLink support is available for staff now. Support for faculty and students will also be available for when they are invited to activate their accounts.
Staff Virtual Support
MON – THU: 8 a.m. – 5 p.m.
FRI: 9 a.m. – 4 p.m.
Join the Zoom Room
Staff On-Campus Support
MON – TUE: 8 a.m. – 12 p.m.
WED – THU: 1 – 5 p.m.
FRI: 10 a.m. – 2 p.m.
B Building, 100 (in front of bookstore)
Timesheet Sessions on Wednesday
Tomorrow, Nov. 10, the Payroll team will provide support for timesheet submittals. Support session access details and other trainings are available on the Staff Training page of the ctclink website. Timesheets are still due Nov. 15, but staff are encouraged to submit timesheets as soon as possible.
Wednesday, Nov. 10
- 10 a.m. – Timesheets – Student & Hourly Employee demonstration
- 11 a.m. – Timesheets – Classified Employees demonstration
- 1:30 p.m. – Timesheets – Exempt & Faculty Leave submission demonstration
- 2 p.m. – Timesheets – Approval Process for Managers demonstration
Your Personal Information
Once you have activated your account, do not attempt to update your personal information. Data error issues will require some clean-up by the Human Resources (HR) staff in November. Please submit a data change through Employee Self-Service starting Dec. 1 if the data appears incorrect.
Known HR-related issues that will be addressed after Nov. 15:
- Data errors in Employee Self-Service, including personal details or benefits, and in Manager Self-Service, including My Team. HR staff will make these corrections in November.
- Volunteers and Paraprofessionals do not exist in ctcLink at conversion. HR staff will manually re-input each volunteer/paraprofessional in November.
Systems Migration this Week
For anyone who has had to move from one living space to another, you know the many steps and challenges that go with packing up a household and transporting it to another location. The migration of 25 business applications into ctcLink is a similar undertaking. BC is moving our applications over in four phases. Migration begins for the first phase to the new backend system for:
- Canvas
- TerraDotta
- NetID
- Rave Alerts
- Selective Admissions Applications
The good news is that applications will remain functional as we transition to the new data. Our ITS team will be working toward a smooth transition, but please be aware that there may be service interruptions. Visit the ctcLink website for information on future phases for systems migration.
Remember, it’s okay to not know everything. We’ll be learning together.
Last Updated November 10, 2021