| Work Function: A. Perform Analysis |
| Key Activity: A1. Gather data to identify customer requirements |
| | Comment |
| | | | |
| | Employability Skills |
| | | Ability to select/obtain data relevant to the task and identify the need for data. | Important |
| | | Ability to encourage cooperation. | Important |
| | | Ability to ask open-ended and confirming questions. | Important |
| | | Ability to organize and summarize information and requirements. | Important |
| | Technical Knowledge |
| | | Knowledge of key sources of information with respect to customer requirements. | Important |
| | | Knowledge of information gathering methods/procedures and practices. | Important |
| | | Knowledge of network architecture, topology, hardware and software. | Important |
| | | Knowledge of the goals and scope of the research. | Important |
| | | Knowledge of networking design principles and constraints. | Important |
| Key Activity: A2. Identify, interpret and evaluate system, network and security requirements |
| | Comment |
| | | | |
| | Employability Skills |
| | Technical Knowledge |
| Key Activity: A3. Define scope of work |
| | Comment |
| | | | |
| | Employability Skills |
| | Technical Knowledge |
| Key Activity: A4. Review network architecture, topology, interdependencies and constraints |
| | Comment |
| | | | |
| | Employability Skills |
| | Technical Knowledge |
| Key Activity: A5. Research technical alternatives and analyze technical options |
| | Comment |
| | | | |
| | Employability Skills |
| | Technical Knowledge |
| Work Function: C. Configure and Deploy Network |
| Key Activity: C1. Plan and document system configuration |
| | Comment |
| | | | |
| | Employability Skills |
| | | Ability to predict outcomes/results based on prior knowledge. | Important |
| | | Ability to plan and coordinate activities. | Important |
| | | Ability to visually analyze relationship between parts/whole, process/procedure. | Important |
| | | Ability to recommend and implement plan of action. | Important |
| | | Ability to present complex ideas/information. | Important |
| | | Ability to use word processing tools. | Important |
| | | Ability to apply technical documentation standards and procedures. | Important |
| | Technical Knowledge |
| | | Ability to use flow charting and diagramming tools. | Important |
| | | Knowledge of business systems. | Important |
| | | Ability to identify user expectations. | Important |
| | | Knowledge of network architecture, topology, hardware and software. | Important |
| | | Knowledge of operating systems. | Important |
| | | Knowledge of system configuration procedures. | Important |
| Key Activity: C2. Implement new system configuration |
| | Comment |
| | | | |
| | Employability Skills |
| | Technical Knowledge |
| Key Activity: C3. Perform workstation configuration and software loading |
| | Comment |
| | | | |
| | Employability Skills |
| | Technical Knowledge |
| Key Activity: C4. Support, track and document change implementation |
| | Comment |
| | | | |
| | Employability Skills |
| | Technical Knowledge |
| Key Activity: C5. Implement deployment |
| | Comment |
| | | | |
| | Employability Skills |
| | Technical Knowledge |
| Work Function: D. Perform Testing |
| Key Activity: D1. Define and document test specifications |
| | Comment |
| | | | |
| | Employability Skills |
| | | Ability to communicate and interpret information. | Important |
| | | Ability to propose/formulate test process. | Important |
| | | Ability to analyze system structure and organization. | Important |
| | Technical Knowledge |
| | | Ability to perform system analysis. | Important |
| | | Knowledge of testing tools and procedures. | Important |
| | | Knowledge of business requirements. | Important |
| | | Knowledge of networking environments. | Important |
| Key Activity: D2. Develop test plan and procedures |
| | Comment |
| | | | |
| | Employability Skills |
| | Technical Knowledge |
| Key Activity: D3. Schedule and perform testing |
| | Comment |
| | | | |
| | Employability Skills |
| | Technical Knowledge |
| Key Activity: D4. Document, interpret and report test results |
| | Comment |
| | | | |
| | Employability Skills |
| | Technical Knowledge |
| Work Function: E. Manage Network |
| Key Activity: E4. Analyze system performance to baseline |
| | Comment |
| | | | |
| | Employability Skills |
| | Technical Knowledge |
| | | Ability to use networking measurement tools. | Important |
| | | Ability to complete system analysis. | Important |
| | | Knowledge of network architecture, topology, hardware and software. | Important |
| | | Knowledge of monitoring procedures. | Important |
| | | Ability to use documentation tools and follow standards and procedures. | Important |
| Key Activity: E5. Monitor and report component and connectivity problems |
| | Comment |
| | | | |
| | Employability Skills |
| | Technical Knowledge |
| Key Activity: E6. Make recommendations for system optimization, improvement and security |
| | Comment |
| | | | |
| | Employability Skills |
| | Technical Knowledge |
| Key Activity: E7. Generate and present reports |
| | Comment |
| | | | |
| | Employability Skills |
| | Technical Knowledge |
| Work Function: F. Maintain Network and Manage Growth |
| Key Activity: F1. Develop maintenance and upgrade plans |
| | Comment |
| | | | |
| | Employability Skills |
| | Technical Knowledge |
| Key Activity: F2. Coordinate mainenance for computer, web server and telecommunications networks |
| | Comment |
| | | | |
| | Employability Skills |
| | Technical Knowledge |
| Key Activity: F3. Apply maintenance upgrades, security enhancements and process changes |
| | Comment |
| | | | |
| | Employability Skills |
| | Technical Knowledge |
| Key Activity: F4. Perform system backups and restore data |
| | Comment |
| | | | |
| | Employability Skills |
| | Technical Knowledge |