Certificate Program Completion Survey

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We’re always working to improve our service and better understand the needs of professionals that are going through our programs. We would appreciate your honest feedback about the certificate program, and your experience with the college overall. The questionnaire will take about ten minutes to complete.

1.	Which certificate did you most recently complete?*

2.	Are you currently working in the field you are studying at Bellevue College?
	YesNo

3.	What is your current profession/title?

4.	There are a number of organizations that offer training. Why did you choose Bellevue College?

5.	When you were considering where to go for your training, what criteria were the most important to you?

Thinking about how you went about choosing a place for training, please rank the following selection criteria from 1 to 7 in order of importance.

1 = Least Important 7 = Most Important
Rank the items below, using numeric values starting with 1.

Quality of instruction
Length of time it takes to complete the program
Convenience of location: Close to home or work
Price of training
No formal admissions process was required
Freedom to schedule around my life, instead of a cohort model
Time that the courses were offered (nights, weekends, etc.)

Please enter your satisfaction with your training experience at Bellevue College for the certification program you just completed:

5 Satisfied

1 Unsatisfied

	1	2	3	4	5
Price
Length of time it took to complete the program
Time that courses were offered
Quality of overall instruction
Responsiveness of instructors and staff to my needs
Convenience of campus location to home/work
Overall satisfaction with the program

8.	Which aspects of your training did you find most valuable?

9.	How has the training helped you in your current profession? What kind of tangible results have you seen as a result? (i.e., employment, promotion, pay increase, increased efficiency in job tasks)

10.	Which part of your experience at Bellevue College was the most frustrating?

11.	What would you change about the program curriculum or structure to make it more useful?

12.	Would you recommend the program to a friend?
	YesNo

13.	Now that you’ve completed your program, are there any other areas that you’re interested in pursuing?

14.

If your answered affirmatively to question 13, would you be interested in having a program coordinator for that area contact you and answer any questions you might have?

Your name:
Your email address:
Your phone number:

	Please note: Bellevue College, as a state agency, does not share or sell student contact information with outside organizations.

15.	The college occasionally uses student comments on their website, brochures and other materials. May I use some of the comments you made today, along with your name?
	YesNo

16.	We also plan to periodically send out email updates about job opportunities, industry news and other work-related tips. Would you be interested in receiving that information?
	YesNo

	Thank you for taking the time to give us your feedback. We appreciate you choosing Bellevue College for your training.