Technical Support

BUSINESS DIVISION

• Course Descriptions
• Division Website

This is a professional/technical program. Select the item number next to each section to view class availability.

TECH 215/217       PC Analysis & Configuration I & II • 10 CR

This course covers in one quarter the same material that TECH 215 and TECH 217 cover. To be successful in this format, a student should have previous computer experience. This is a combination class that covers all of the A+ competencies in preparing for the A+ Certification exams. This course covers PC hardware and software installation and configuration. Students gain hands-on instruction. Topics include: installation of operating systems and basic troubleshooting techniques: BIOS, IDE, system optimization, motherboards, printers and CMOS setup. Additional topics include Dos and Windows introductory network installation and configuration, and basic electrical concepts and measurement. Prerequisite: Placement by assessment into ENGL 101, or ENGL 092 or 093 with a C- or better. Recommended: BTS 161 or equivalent coursework or experience Fee: $95.20 computer use.

   4635 A       Helm R        MTWTh        8:30a-10:40a       B142

TECH 223     Using & Supporting Linux • 5 CR

Prerequisite: CS 210 or IDEV 211 or PROG 113 or 120 or TECH 217 at BCC with a C- or better, or entry code Fee: $47.60 computer use.

   4637 A       staff            MW     5:30p-7:40p   B142

TECH 289     Portfolio Evaluation of Work Experience • 4 CR

Course is graded credit/no credit. Prerequisite: Entry code.

   4638 A       Helm R                   arranged       A242

TECH 293     Technical Support Internship I • 4 CR

Course is graded credit/no credit. Prerequisite: Entry code.

   4639 A       Helm R                   arranged       A242

TECH 294     Technical Support Internship II • 4 CR

Course is graded credit/no credit. Prerequisite: Entry code.

   4640 A       Helm R                   arranged       A242