Technical Support

BUSINESS DIVISION

• Course Descriptions
• Division Website

This is a professional/technical program.

Tip: Select the item number next to each section to view class availability.

TECH 215/217        PC Analysis & Configuration I & II • 10 CR

This course covers in one quarter the same material that TECH 215 and TECH 217 cover. To be successful in this format, a student should have previous computer experience. This is a combination class that covers all of the A+ competencies in preparing for the A+ Certification exams. This course covers PC hardware and software installation and configuration. Students gain hands-on instruction. Topics include: installation of operating systems and basic troubleshooting techniques; BIOS, IDE, system optimization, motherboards, printers and CMOS setup. Additional topics include Dos and Windows introductory network installation and configuration, and basic electrical concepts and measurement. Placement by assessment into ENGL& 101 (prev ENGL 101) or ENGL 092 or 093 with a C-or better. Recommended. BTS 161 or equivalent course work or experience. Fee: $105.70 computer use.

          A                Helm R            MTWTh      8:30a-10:40a           B142

TECH 293               Technical Support Internship I • 4 CR

Course is graded credit/no credit. Prerequisite: Entry code.

          A                Helm R                                arranged                A242

TECH 294               Technical Support Internship II • 4 CR

Course is graded credit/no credit. Prerequisite: Entry code.

          A                Helm R                                arranged                A242