The challenge question and its answer are used as one of the ways you will be identified when you reset your password. (You will not be able to use the Password Reset Tool to reset your password without answering your challenge question.)

Forget your password? Use the password reset tool to reset it! (You must have the answer to your challenge question to be able to reset your password using this tool.)

Want to change your password? If you know your logon password, you can change it with these instructions.

NOTE:    If you change or reset your password, you will have to re-enter the network passwords you may have set in MyBCC.