Opening: Retail Clerk 2, Ref. # 009066

 

Opens:     October 26, 2009

Closes:     November 16, 2009

 

Bellevue College is committed to increasing cultural diversity among its professional staff. Applicants with multicultural experience and/or backgrounds, which will add cultural richness and diversity to Bellevue College, are encouraged to apply.

 

POSITION:                           Retail Clerk 2 (Class Code 227G); REF #009066

                                                12-month, Full-time position

 

DEPARTMENT:                  Bookstore

 

SALARY:                               Range 31: $2,161 - $2,789 per month

 

Bellevue College offers an outstanding benefits package including medical/dental benefits, retirement, vacation, holidays, sick leave, reduced tuition rate for classes, 10% discount on most Bookstore purchases, bus pass subsidy, on-site fitness and childcare centers, and free parking.

 

POSITION SUMMARY:

Under the general direction of the Director or Assistant Director of the Bookstore, the Retail Clerk 2 is involved with the day-to-day bookstore activities, follows store and college procedures, assists with the maintenance of appropriate inventory levels and provides quality customer service.  This position performs journey-level work in ordering, shipping, receiving, sales, inventory, cash control, and/or customer service functions of the Bookstore.

 

COVER LETTER (maximum length – 3 pages)

Include a cover letter, addressing how you meet the Minimum Qualifications, Desirable Qualifications, and Core Competencies.

MINIMUM QUALIFICATIONS:

High school diploma or GED certificate, AND one year of experience in retail selling, cash register operation, general clerical work and/or financial record keeping. 

 

SPECIFIC POSITION REQUIREMENTS:

  • Ability to lift 50 lbs

 

DESIRABLE QUALIFICATIONS:

  • One year of experience working in a bookstore
  • Demonstrated working knowledge of Textbook Database Systems
  • Demonstrated commitment to pluralism with the ability to advocate for it on campus and work as a team member on a campus committed to pluralism

 

CORE COMPETENCIES:

Answer telephones:  Use professional phone etiquette while answering multi-line telephones, taking messages, transferring calls, and otherwise assisting others over the phone.

Electronic mail: Compose, send, and respond to electronic mail.  Utilize e-mail program functions such as calendars and meeting requests.

Filing systems:  Establish, revise, update, and/or maintain numerical and/or alphabetical filing systems; or, use an electronic filing and storage system (i.e. bar codes, indexing, etc.).

Handle cash: Accept and process cash payments and provide receipts in person or via the mail. 

Inventory: Conduct physical inventories; prepare and maintain inventory records.

Level 1 Database: Use database software, such as Microsoft Access, to create template-based databases and design simple tables, queries, data entry forms, and/or reports. Import data from other sources, sort records by multiple fields, find records, run simple queries, and filter by selection.

Level I Spreadsheet: Use spreadsheet software, such as MS Excel to create, modify, print, and format spreadsheets, find and replace data, and work with basic formulas and functions.

Managing Workloads: Effectively organizes multiple assignments to produce work products that are accurate, thorough and on time.

Multi-task: Prioritize and perform multiple tasks in the same timeframe, handle interruptions appropriately, and return to incomplete tasks.

Provide customer service:  Listen attentively, identify issues, provide options, fulfill services, and/or exercise knowledge of laws and regulations to assist others and/or resolve complaints or conflicts.

Shipping & receiving: Receive, check, price, and stock retail good and supplies. Return goods and supplies to suppliers as needed.

Tact & Diplomacy: Responds to difficult, stressful or sensitive interpersonal situations in ways that reduce or minimize potential conflict and maintains good working relationships among internal and external customers

10-key pad: Accurately use the ten-key numerical keypad on a computer or adding machine to enter numerical data by touch.

Work varying schedules: Willing and able to accept working various schedules and shifts such as rotating shifts, nights, swing, split days off, weekends, on-call, intermittent, etc.

 

  • ESSENTIAL FUNCTIONS:
  • Receive and check textbooks and store merchandise;
  • Returns store merchandise to vendors and requests permission to return damaged and defective merchandise as needed;
  • Assists with providing tasks for student workers;
  • Conduct monthly store supply inventories and report shortages;
  • Work with fiscal staff to reconcile credit memos;
  • Responsible for mail orders, phone orders, and on-line merchandise shipments
  • Assists with pricing and stocking retail goods, supplies and textbooks;
  • Act as back-up cashier and assist customers;
  • Fulfills special request supply orders
  • Contributes to a work environment that embraces diversity and uses diverse perspectives to enhance the organization.

 

Union shop provisions cover this position as the result of a majority vote by employees in the bargaining unit.  All employees must either join the Washington Public Employee’s Association and pay regular union dues or pay a union representation fee on date of hire as required by the Dept of Personnel, Higher Ed. Division rules.

 

APPLICATION SUBMISSION MATERIALS:

To qualify for consideration, applicants must meet minimum qualifications. The application packet includes:

      Bellevue College application form

      Letter of application addressing how the applicant meets the minimum and desirable qualifications and core competencies, no more than three (3) pages

      College transcript(s) – copies are acceptable

      Current resume

      Name, position, address, email, and phone number of three current professional references

      Applicant Data Form (optional)

Application Materials can be downloaded at www.bellevuecollege.edu/joblist . For further information, send an email to jobs@bellevuecollege.edu or call 425/564-2274.

 

RETURN APPLICATIONS TO:

Human Resources Department, A101, Bellevue College, 3000 Landerholm Circle SE Bellevue, WA 98007-6484. Office hours are Monday-Friday, 8:00 a.m. to 5:00 p.m.; closed weekends and holidays. Application materials can also be e-mailed to jobs@bellevuecollege.edu or faxed to 425/564-3173.

 

CLOSING DATE:

Applications must be postmarked or received in the Human Resources Department no later than 5:00 p.m. on November 16, 2009.  Processing of applications may take from six weeks to two months following the closing date.

 

BC is an Equal Opportunity Employer and operates under an approved Affirmative Action Plan, in accordance with applicable federal and state laws and regulations. BC reaffirms its policy of equal opportunity regardless of race, color, creed, religion, national origin, sex, sexual orientation, age, marital status, disability, or status as a disabled veteran, or Vietnam veteran. Bellevue College is committed to providing access, equal opportunity and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. For further information, please visit www.bellevuecollege/equal.asp or contact Human Resources at Voice: 425/564-2274, TTY 425/564-4184, Fax 425/564-3173 or email hr@bellevuecollege.edu.

 

The college strongly encourages all qualified applicants to apply. The successful candidate must provide proof of U.S. citizenship or eligibility for employment in the United States.

 

Bellevue College complies with the Americans with Disabilities Act. To request disability accommodation in the application process, employees and the general public should contact Human Resources at the contact information listed above.

 

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