Medical Office Reception (MOR)
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The person in the position of medical office reception is often the first person a client or patient talks to when entering a medical office, clinic, hospital, or other healthcare facility. Common tasks include greeting the patient, taking information, referring patient questions to appropriate sources, scheduling visits, answering the phone, and other duties as assigned by the employer.
Career Opportunities
The medical office reception employee goes by many names: receptionist, staffing assistant, admitting registrar, patient care coordinator.
There are more than 2.4 million medical office and administrative support positions in the U.S., according to the Bureau of Labor Statistics Occupational Outlook Handbook (2008-2009), and are projected to increase 15.7 percent between 2006 and 2016.
Medical reception positions are often entry-level and do not require a credential, but training and experience in healthcare, office reception, or customer service should provide a hiring advantage. Job seekers will also need English language skills.
Hourly rates of pay average $12.94 per hour but generally range from $10.60 to $17.33 per hour depending on experience and employer, according to Workforce Explorer (www.WorkforceExplorer.com).
For currently available jobs and pay information in Washington, go to www.washingtonhealthcarecareers.com.
Prerequisites
- Acceptance to Bellevue College as a credit student
- Basic computer skills and access to a computer with Internet access
- English language skills
Advising
Either e-mail an advisor at aminks@bellevuecollege.edu or call the general advising line at 425-564-3144. Be sure to give your name and phone number. An advisor should call you within 2-3 days (depending on call volume).
Certificate of Completion
This certificate has a total of 19 credits and can be completed in two quarters. It prepares participants for entry-level positions in outpatient settings.
