Return to Faculty
& Staff menu
Frequently Asked Questions
The following topics provide a quick overview
about some common questions staff and faculty ask about setting
up accounts, accessing and using campus Web-related technology.
If you're a new employee, check out the menu
for New Employees.
Topics:
Search the Information
Resources Services Guide for full details on all technology
services on campus and who to call for assistance.
What online resources are available
to me?
Once you’ve established your network ID and password,
you’ll have the opportunity to use many Web applications
and resources that are designed to support your work at the
college. Click on the Menu for Faculty and Staff link from
the BCC splash page to have easy access to all of these resources.
MyBCC is a web portal designed to give employees
a single point of access to all employee and student eTools (applications) and web-based resources used on a daily basis. MyBCC also provides course sites for faculty and students, document libraries, and personalize news and bulletins. The portal is role-based, providing content that is different and most relevant to all users.
Request Center is an online tool that gives employees
one point of contact to request assistance from
the HelpDesk, Campus Operations, Media Services or Printing Services via the web. All requests are submitted through this tool.
Work with
your students to help track their progress or advise them
on educational options.
All requests for scheduling meeting rooms, space, or campus facilities are requested through EMS. Log in to MyBCC to also locate this eTool.
All college request forms are archived for
easy online access through the Forms Library in MyBCC. Accessing this menu requires you have an employee network account.
How do I set up my network and e-mail
account?
To request a network account, you are required to read all
college policies and standards relating to information technology
(IT) security, acceptable use of equipment, being part of
the campus user network, and software licensing policies.
Read the policies completely, then print and sign the request
form. Your completed request form should be submitted to your
unit administrator (or supervisor) who will approve your request
and send to Carol Robinson in N260.
Get detailed procedures, read policies and print the network
account and e-mail request form in the menu for new employees.
How do I change
my phone voice message from home?
-
Dial (425) 564-3123.
-
The system will ask you to either enter your extension
or your name. Some staff share phone extensions. If you
do not share a phone, enter your phone number extension,
followed by #.
If you share a phone, enter the 6 digit mailbox number
assigned to you, followed by #.
-
When prompted, enter your password.
-
From the main menu, select 8 (change answering options).
-
From the next menu, select 1 (change greetings).
-
From the next menu, select 1 (change alternate greeting).
-
Follow the prompts to record a new greeting.
-
Exit the system and hang up.
How do I access my e-mail
through the Web?
-
Log in to Web mail at: http://mail.bellevuecollege.edu
-
Enter your user ID and click “enter.” (Your
username is the first part of your email address; e.g.
‘jsmith’). You will be prompted again to enter
your username and password. Follow these prompts to finalize
log-in.
How do I change my e-mail out of office
message from home?
-
Log in to Web mail at: http://mail.bellevuecollege.edu
-
Enter your user ID and click “enter.” (Your
username is the first part of your email address; e.g.
‘jsmith’). You will be prompted again to enter
your username and password. Follow these prompts to finalize
log-in.
-
From the left menu in Outlook, select Options. (Scroll
until you locate this in the bottom left of the screen.)
-
Type your Outlook out of office message. (e.g., “Our
offices are closed for the day due to snow. I look forward
to responding to your email as soon as I return to the
office.”)
-
Turn your out of office message to “on”
by clicking the option labeled, “I am currently
out of the office” (above the text window).
-
Click OK (you may need to scroll to find the button).
-
Exit Outlook by selecting log-off.
How do you gain access to computers
in computer classrooms and labs?
You'll need to request an academic network
account from Computing Services to be able to log in to computer
podiums in classrooms and labs. This account is separate from
the administrative network account you will receive. To request
an academic account (sometimes called a 'student account'),
stop by the Computing Services office in A110. You must be
prepared to identify yourself and to articulate your needs
for access to this resource.
Return to Faculty & Staff menu
Return to Topics
|
