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Technology Resources FAQ
The following topics provide a quick overview
about some common questions faculty and staff ask about setting up their network account and accessing web-based resources and other campus technology.
Topics:
What online resources are available
to me?
Once you’ve established your network ID and password,
you’ll have the opportunity to use many Web applications
and resources that are designed to support your work at the
college. Click on the Faculty and Staff link from
the Bellevue College home page to have easy access to all of these resources.
MyBC is a web portal designed to give employees
a single point of access to all employee and student eTools (applications) and web-based resources used on a daily basis. MyBC also provides means for instructors to distribute materials electronically to their students using MyBC Class Sites. The college portal for employees contains portals (sites) for every division and department on campus to store inter-departmental files, collaborate on documents. The portal is role-based, meaning that content is personalized to each user based on their role at the college.
Request Center is an online website that is used at the college that gives employees an easy straightforward way to request assistance or order materials from mulitple departments across campus. Use Request Center to ask for technical help from the college HelpDesk, or order materials a support from Campus Operations. Request Center also provides options to order equipment or assistance in the classroom through the Media Services department or order materials from the Graphics department. This is your one-stop spot for most any type of requests.
Faculty will use Degree Audit when advising students. This is great resource that allows both students and faculty review a students course history and assess easily what courses a student need to complete a degree. This resource is available to all students and faculty advisors.
Commonly referred to as "EMS," the Event Management System serves employees as a web-based request tool for reserving meeting rooms on campus. All classroom space is scheduled by the Office of Instruction, however EMS may be used by employees to reserve space in meeting rooms and public spaces for events.
In addition to Request Center, some processes and requests are still paper-based and require a signature. These types of forms and requests are located in the college Forms Library. You can locate this resourc inside MyBC. (Hint: Click on Requests & Forms) from the navigation bar or do search for "forms."
How do I set up my network and e-mail
account?
To request a network account, you are required to read all
college policies and standards relating to information technology
(IT) security, acceptable use of equipment, being part of
the campus user network, and software licensing policies.
Read the policies completely, then print and sign the request
form. Your completed request form should be submitted to your
unit administrator (or supervisor) who will approve your request
and send to Carol Robinson in N260.
Get detailed procedures, read policies and print the network
account and e-mail request form in the menu for new employees.
How do I change
my phone voice message from home?
-
Dial (425) 564-3123.
-
The system will ask you to either enter your extension
or your name. Some staff share phone extensions. If you
do not share a phone, enter your phone number extension,
followed by #.
If you share a phone, enter the 6 digit mailbox number
assigned to you, followed by #.
-
When prompted, enter your password.
-
From the main menu, select 8 (change answering options).
-
From the next menu, select 1 (change greetings).
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From the next menu, select 1 (change alternate greeting).
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Follow the prompts to record a new greeting.
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Exit the system and hang up.
How do I access my e-mail
through the Web?
-
Log in to Web mail at: http://mail.bellevuecollege.edu
-
Enter your user ID and click “enter.” (Your
username is the first part of your email address; e.g.
‘jsmith’). You will be prompted again to enter
your username and password. Follow these prompts to finalize
log-in.
How do I change my e-mail out of office
message from home?
-
Log in to Web mail at: http://mail.bellevuecollege.edu
-
Enter your user ID and click “enter.” (Your
username is the first part of your email address; e.g.
‘jsmith’). You will be prompted again to enter
your username and password. Follow these prompts to finalize
log-in.
-
From the left menu in Outlook, select Options. (Scroll
until you locate this in the bottom left of the screen.)
-
Type your Outlook out of office message. (e.g., “Our
offices are closed for the day due to snow. I look forward
to responding to your email as soon as I return to the
office.”)
-
Turn your out of office message to “on”
by clicking the option labeled, “I am currently
out of the office” (above the text window).
-
Click OK (you may need to scroll to find the button).
-
Exit Outlook by selecting log-off.
How do you gain access to computers
in computer classrooms and labs?
You'll need to request an academic network
account from Computing Services to be able to log in to computer
podiums in classrooms and labs. This account is separate from
the administrative network account you will receive. To request
an academic account (sometimes called a 'student account'),
stop by the Computing Services office in A110. You must be
prepared to identify yourself and to articulate your needs
for access to this resource.
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