Technical Support
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TECH 199 Independent Studies in Technology • V1-10 Cr.
Covers directed readings, special projects, and independent study by a student. May be repeated for a maximum of 15 credits. Prerequisite: Permission of instructor.
TECH 215 PC Analysis & Configuration I • 5 Cr.
Presents the basics of PC hardware and software installation and configuration. Topics include installation of operating systems and basic troubleshooting techniques, BIOS, IDE, system optimization, motherboards, printers, and CMOS set-up. Students gain hands-on instruction. Course includes about 50% of the competencies required for A+ certification. Prerequisite: Placement by assessment into ENGL& 101 or ENGL 092 or 093 with a C- or better. Recommended BTS 161 or equivalent course work or experience.
TECH 217 PC Analysis & Configuration II • 5 Cr.
Presents in-depth PC hardware and software installation and configuration. Topics include DOS and Windows configuration, memory management, advanced troubleshooting, communications, introductory network installation and configuration, basic electrical concepts and measurement, IRQs, DMA, and I/O addresses. Includes hands-on instruction. Course includes about 50% of the competencies required for A+ certification. Prerequisite: TECH 215 at BC with a C- or better, or entry code.
TECH 223 Using & Supporting Linux • 5 Cr.
Hands-on training covers the fundamentals of Vendor Independent Linux operating systems. Students install, configure, use and administer Linux. Includes competencies required for Linux+ certification. Prerequisite: NSCOM 221 with a C- or better.
TECH 289 Portfolio Evaluation of Work Experience • 4 Cr.
Students work independently to prepare portfolio materials demonstrating their problem solving skills and experience. Must have at least six months of full-time job experience in a position closely related to the anticipated IT degree and must be on track to graduate within two academic quarters. Course is graded credit/no credit. Prerequisite: Permission of instructor.
TECH 293 Technical Support Internship I • 4 Cr.
First in a two-quarter technical support internship on campus. Students provide technical assistance to BC faculty and staff using the Tech Support and NSCOM lab. For IT degree students only. Provides non-paying, credit-earning, on-the-job experience. Course is graded credit/no credit. Prerequisite: Entry code.
TECH 294 Technical Support Internship II • 4 Cr.
Continues TECH 293, for additional non-paying credit-earning, on-the-job experience in technical support. For TECH degree students only. Prerequisite: TECH 293 at BC and an entry code.
TECH 295 Special Topics in Technology • V1-10 Cr.
Allows specialized or in-depth study of a subject related to computing technologies and/or technical support practices. Topics are announced in the quarterly schedule. May be repeated for a maximum of 15 credits of different topics. Prerequisite: Permission of instructor.
TECH 296 Special Topics in Technology • V1-10 Cr.
Allows specialized or in-depth study of a subject related to computing technologies and/or technical support practices. Topics are announced in the quarterly schedule. May be repeated for a maximum of 15 credits of different topics. Prerequisite: Permission of instructor.
TECH 297 Special Topics in Technology • V1-10 Cr.
Allows specialized or in-depth study of a subject related to computing technologies and/or technical support practices. Topics are announced in the quarterly schedule. May be repeated for a maximum of 15 credits of different topics. Prerequisite: Permission of instructor.
TECH 299 Independent Studies in Technology • V1-5 Cr.
Covers directed readings, special projects, and independent study by a student. May be repeated for a maximum of 15 credits. Prerequisite: Permission of instructor.
