Description:

Continues TECH 293, for additional non-paying credit-earning, on-the-job experience in technical support. For TECH degree students only. Prerequisite: TECH 293 at BC and an entry code.

Outcomes:

After completing this class, students should be able to:

• Apply his/her software, hardware, and business skills in a variety of duties and responsibilities in a work environment.
• Manage his or her work load by employing multitasking techniques and task prioritization to manage his/her work load in solving problems.
• Demonstrate the organizational/analytical skills necessary to solve problems with computers.
• Demonstrate appropriate interpersonal abilities (such as integrity, diplomacy, respect for cultural diversity, flexibility, perseverance, resourcefulness, etc.)