RAIM 325 Organizational Theory & Behavior in Healthcare • 5 Cr.
Presents theory and practice of how organizational design affects group and interpersonal interactions as it applies to healthcare. Includes organizational structures, culture, and change management. Case studies used to bring contextual focus on radiation and diagnostic imaging departments and the global healthcare industry. Prerequisite: Acceptance to the program or permission of instructor.
After completing this class, students should be able to:1. Investigate the issues and practices of ethical behavior and personal responsibilities in the context of healthcare organizations 2. Examine the basic theory, practice and trends in organizational design, and their application to healthcare organizations 3. Evaluate different organizational models including global components and identify their positive and negative aspects, and their applicability to healthcare organizations 4. Identify and analyze the reporting relationships in a wide range of healthcare organizational structures 5. Discuss how organizational design affects group and interpersonal interactions 6. Define the various roles, functions, and levels of management in healthcare departments and units 7. Evaluate communication strategies that support the organizational structure including global components 8. Assess and develop action plans that support the organizational change 9. Examine the legal issues and constraints relating to organization structure and behavior as they apply to healthcare organizations 10. Analyze the elements of organizational culture and how different cultures lead to different employee and organization behavior 11. Examine how organization structure and culture impact individual and organization performance and effectiveness in healthcare organizations 12. Analyze methods and techniques of measuring the performance and effectiveness of specific healthcare departments and units 13. Identify strategies that help healthcare departments maximize the potential of a diverse workforce with global/virtual components 14. Discuss the issues and challenges of leading and managing healthcare departments and units 15. Identify techniques in problem solving, decision making, conflict resolution, stress management that will help nurture healthcare teams 16. Discuss he basic concepts and strategies of employee motivation and recognition in healthcare organizations 17. Identify the specific challenges of working as a part of a virtual organization or team