Outcomes:

After completing this class, students should be able to:

* Demonstrate use of Microsoft Outlook to manage a calendar, schedule meetings, create tasks, and create and use distribution lists * Create a Microsoft Excel worksheet that incorporates simple formulas, tables, charts, and sorting * Demonstrate use of Microsoft Word features and commands in document production * Create and manipulate tables and charts in a Microsoft Word document * Create, edit, save, and show Microsoft PowerPoint files using text, graphics, and design tools to create a professional presentation * Search for and access information in electronic Help files * Create, edit, and store documents using Internet-based computing applications and workspaces * Demonstrate effective use of browser functions to navigate and search the Internet * Access Internet forums, discussion groups, and networking groups * Capture, edit, save and insert screenshots into documents * Describe and document system problems for the purposes of requesting technical assistance