Outcomes:

After completing this class, students should be able to:

• Explain the history of the health unit coordinating profession
• Explain the purpose and history of the National Association of Health Unit Coordinators (NAHUC)
• Identify the tasks that health unit coordinators perform which aide nurses, doctors, hospitals, patients and visitors
• Describe the certification and recertification process for health unit coordinators.
• Demonstrate the proper way to prioritize based on the sense of urgency while performing tasks.
• Describe the general structure of a typical hospital
• Explain the function of the departments in finance, diagnostic, and therapeutic services, additional services, and operational services
• Demonstrate the proper use of communication devices found in health care facilities and describe the uses of each
• Analyze and demonstrate proper workplace behavior in regards to legal versus ethical issues, employment law, and patient privacy regulations i.e. HIPAA
• Demonstrate the ability to provide care to diverse a patient population
• Demonstrate the ability to effectively communicate using non-verbal and verbal communication methods