Outcomes:

After completing this class, students should be able to:

• Identify career development opportunities and strategies for success.
• Explain the need for effective communication skills both written and verbal.
• Articulate the concepts of span and control, effective delegation and division of labor.
• Recognize appropriate appraising and disciplinary actions and the impact on employee behavior.
• Examine the history and development of management and supervision.
• Evaluate methods of managing available resources.
• Identify roles and responsibilities of leaders in organizations.
• Compare and contrast the traits of effective versus ineffective supervision and management styles.
• identify and assess safety needs for both emergency and nonemergency situations.
• Identify the importance of ethics as they apply to supervisors.
• Identify the role of a company officer in Incident Command System (ICS).
• Describe the benefits of documentation.
• Identify and analyze the major causes involved in line of duty firefighter deaths related to health, wellness, fitness and vehicle operations.