Description:

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Outcomes:

After completing this class, students should be able to:

• Give and respond to spoken and written directions/instructions.
• Make and answer telephone calls and record oral information correctly.
• State job skills and experience in a mock or real interview situation.
• Respond appropriately to common interview questions.
• Demonstrate appropriate use of body language and gestures during greetings, leave-taking and interviews.
• Extract information form job-related documents (e.g., time card, work schedule, job advertisements, etc.)
• Identify appropriate job opportunities related to the individual’s skill and experience by using a variety of sources.
• Complete job related forms (e.g., W-4, time card, job application, etc.).
• Write a resume, cover letter, and/or thank you letter that is organized clearly, contains few or no grammatical, mechanical, or spelling errors, and is legible in a business-style format.
• Use word processing program to produce documents such as resumes and cover letters.
• Demonstrate the ability to participate effectively in groups.