BSUST 201 Whole Systems Thinking and Change Management • 5 Cr.
Presents strategic approach to change management based on whole systems thinking. Using case studies, the focus is on developing and assessing strategies at all levels of the business systems that break down barriers and build upon relationships between units and stakeholders with an emphasis on economic, social and environmental impacts. Recommended: BSUST 101 or general knowledge of business and sustainable business practices.
After completing this class, students should be able to:Present the history, terminology, methods, concepts and tools of whole systems thinking Explain and apply the concepts of examining organizations and situations from a systems perspective Research, compare and contrast reductionist and whole systems thinking approaches Diagram complex systems and demonstrate how these schema can support the resolution of complex problems Explain how the component parts of a system can best be understood in the context of relationships with each other and with other systems Assess the business drivers for change, and the political and economic landscape Explain and plan for the different stages and roles in system change implementation Develop metrics to measure whole system change indicators and progress towards goals, develop baselines and analyze impact of various factors over time Compare and contrast various strategies to empowering employees and stakeholders to embrace changes in their current environment Research and debate the impact of leadership’s styles and group dynamics on the organization social environment and how they impact the effectiveness and the speed of change Develop a communication and training strategy that takes into account internal and external relationships to support the implementation of a major business change initiative Research internal and external roles, resources and factors that can help effectively implement change Draft a sustainable business plan that build upon respective strengths of and relationships between units and stakeholders with an emphasis on economic, social and environmental impacts Assess the effectiveness of change implementations in a range of business and social environments in real settings